Privacy Policy

Techtonic Enterprises Private Limited (hereinafter referred to as TEPL /We) understands the importance of privacy for its users.  

The following constitutes the Privacy Policy of TEPL. By visiting, using and accessing our website referred to as the ‘Website’), you acknowledge to have read and accepted and thereby consented to the practices and policies envisaged in this Privacy Policy. We store and process your information including any sensitive financial information collected as under the Information Technology Act, 2000 and Rules thereunder.  

Kindly note, that our Privacy Policy is subject to change at any time without notice. We shall take all reasonable measures to inform you of the updated policy without delay. Nonetheless, kindly review this policy periodically to make sure you are aware of changes made thereto.  

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal process. We may disclose personal information to law enforcement offices and third-party rights owners in good faith belief that such disclosure is reasonably necessary.

Note: In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information you are not anonymous to us.

The information, personal to the users, provided to or gathered by TEPL under this Privacy Policy will be stored and controlled by TEPL.

We gather your information, which is provided by you from time to time, in order to provide you a safe, efficient, smooth and customized/personalized experience on the website and continually improve your experience at TEPL. We use your information in handling orders, delivering products and services, processing payments, communicating with you about orders, products, services and promotional offers, updating our records and generally maintaining your accounts with us, display content such as recommended products that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.


Information gathered by Us  

The personal information that you give us includes name, billing address, mobile number, email ID inter alia.  

We gather the automatic information, for example “cookies”, provided to us whenever you interact with us and we obtain certain types of information when your web browser accesses our website. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. We implement Google Analytics Demographics and Interest Reporting and automatically track certain information about you based on your behavior on our website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed in an aggregated basis. This information may include the URL that you just came from, which URL you next go to, your computer browser information, and your IP address.  

Using the Ads Settings, the Users can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. The Users can also opt out of Google Analytics using Google Analytics' currently available opt-outs for the web.

We often receive a confirmation when you open e-mail from TEPL if your computer supports such capabilities.  

When you choose to post messages or leave feedback or post a review or a comment, we retain that information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. Further, if you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.  

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by TEPL in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers only for the purposes as set out in this Privacy Policy.

We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for TEPL to disclose your information, if so required, under applicable law.

We do not ask for the following details from a customer at any given point: (a) Net banking or Card transaction OTP; (b) Debit/Credit card CVV; (c) Password related to banking or UPI IDs; (d) Remote access to any of the customer's personal devices or accounts.



Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as ‘Recommended for You’ and storage of items in your Shopping Cart between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of TEPL's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any TEPL services that require you to Sign In. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.


Sharing of the Information received  

Information about our customers is an important part of our business.

We work closely with affiliated businesses in some cases, such as payment gateways, after sales service providers etc.  You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party only.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable law.

Sometimes we send offers to selected groups of TEPL customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please unsubscribe from the email received.  

We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property or safety of TEPL and our users. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy. Other than as set out above, you will receive notification prior to your information being shared with third parties and you will have an opportunity to opt out.  


Information Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts network information you input in addition to maintaining security of your information as per the TLS1.2. We reveal only the last four digits of your credit card numbers when confirming an order.  

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.  


Information Accessibility & options

TEPL gives you access to a broad range of information about your account and your interactions with TEPL for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

Moreover, as discussed above, you can always choose not to provide information to take advantage of such TEPL features as Your Profile, Wish Lists and recommended lists.

When you update information, we usually keep a copy of the previous version for our records. If you do not want to receive e-mail or other mail from us, please adjust your customer communication preferences. (If you do not want to receive Terms and Conditions and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of the Website and orders placed with TEPL, and it is your responsibility to review them for changes.)


Remarketing Tags

This website may use Google AdWords & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the TEPL website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.  

You can opt-out of remarketing and Google Analytics by visiting the links below:

  1. For Google:  
  2. For Facebook:  
  3. For Google Analytics:  


Automatic Information

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.


Information from Other Sources

Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.  


Notices and Revisions

If you have any concern about privacy or grievances at TEPL, please contact our Grievance Officer with a thorough description and we will try to resolve the issue for you.

The details of our Grievance Officer are as follows:

Grievance Officer: Sanyam Kazla,


With changing business dynamic, our Privacy Policy and the Terms and Conditions also change. While we may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, you should also check our website frequently to see recent changes.

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will never materially change our policies and practices or make them less protective of customer information collected in the past without the consent of affected customers.