Our Return and Refund Policy was last updated Mar 16, 2023
Thank you for shopping at www.techtonicedu.com.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that have been purchased from www.techtonicedu.com.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
• “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TECHTONIC ENTERPRISES PRIVATE LIMITED.
• “Goods” refers to the items offered for sale on the Service.
• “Orders” means a request by You to purchase Goods from Us.
• “Service” refers to the Website.
• “Website” refers to www.techtonicedu.com.
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your order in case you don't receive the license keys within a period of 3 working days from the purchase date. The refund amount cannot exceed the amount paid.
Request for cancellation and refund (in case of non-receipt of the license key within 3 working days) must be submitted within 10 days from the purchase date.
Once the license keys have been delivered by email, no request for cancellation and/or refund will be allowed by the Company..
In order to exercise Your right of cancellation, You must inform us of your decision by means of an email including detailed explanation of refund. clear statement. You can inform us of your decision by:
• By sending us an email: support@techtonicedu.com
We will refund You no later than 14 days from the day of approval of cancellation/refund request.
We reserve the right to refuse returns that do not meet the above return conditions at our sole discretion.
Replacement
You can request for replacement of product only in case of defective products or wrong products delivered. We, however, reserve the right to reject a replacement request.
Request for replacement must be filed within 3 days from the date of delivery of products/license key. Once You have raised a replacement request by contacting us through the mechanism on the Website, and the same is approved by us, the replacement product will be delivered to you within 3 days.
In case of unavailability of the product, we shall initiate refund of the corresponding purchase amount and You shall be obligated to accept the refund in lieu of replacement. All the product parameters shall be required to be complied with in cases of replacement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By sending us an email: support@techtonicedu.com
